T & C

Effective Date: 10/11/2026
Last Updated: 10/11/2026

Welcome to Velquora Retreats, a student-focused events and experiences organization designed to bring people together through events, retreats, entertainment, creativity and community engagement. These Terms of Service (the "Agreement") govern your access to and use of our website, digital platforms, services, event registrations, bookings and associated content (collectively, the "Services").

By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from accessing or using the relevant Services.

1. Acceptance of Terms

By accessing, browsing, registering with or using Velquora's website and Services, you confirm that you have read, understood and agreed to be bound by these Terms, together with our Privacy Policy, Returns & Refunds Policy and any other applicable policies published on our platforms.

These Terms apply to all users, including website visitors, registered users, event participants, students, organizers, sponsors, vendors, partners, contributors and other individuals interacting with Velquora.

2. Changes to Terms

Velquora reserves the right to modify, update or replace these Terms at any time to reflect changes in its services, business operations, technology or applicable legal requirements.

Revised Terms shall become effective upon publication on the relevant website or platform, unless otherwise specified. Continued use of the Services after publication of revised Terms constitutes acceptance of the updated provisions, to the extent permitted by applicable law.

Users are encouraged to review these Terms periodically.

3. Eligibility and User Accounts

3.1 Eligibility

Velquora's Services may be accessed by individuals who meet the applicable age and participation requirements. Certain events, retreats and activities may have specific minimum-age requirements.

Individuals below 18 years of age may participate only where the applicable parental or legal guardian consent, supervision and other legal requirements have been satisfied. Velquora reserves the right to request age verification or supporting documentation where necessary.

3.2 Account Registration

Certain Services, registrations, bookings or event activities may require users to provide personal information or create an account.

Users agree to provide accurate, complete and current information and to update such information whenever necessary. Providing false, misleading or unauthorized information may result in cancellation of registration or restriction of access.

3.3 Account Security

Users are responsible for maintaining the confidentiality of their account credentials and for activities conducted through their accounts.

Velquora should be notified promptly of any suspected unauthorized access, misuse or security breach involving a user's account.

4. Event Participation and Registration

4.1 Event Listings

Event descriptions, schedules, venues, performers, activities, participation requirements and other information published by Velquora are provided for informational and promotional purposes.

While reasonable efforts are made to maintain accurate information, event details may change due to operational, logistical, scheduling, safety or other circumstances.

4.2 Registrations and Payments

Registrations, ticket purchases, reservations and other paid bookings are subject to the applicable event-specific conditions and payment requirements.

Prices may vary depending on availability, booking periods, promotional offers or other applicable conditions. Taxes, payment-processing charges or additional fees may apply where disclosed.

A registration or booking shall be considered confirmed only upon successful completion of the applicable registration and payment process and issuance of the relevant confirmation, where applicable.

4.3 Refunds, Exchanges and Cancellations

Velquora follows a strict no-return and no-refund policy for registrations, tickets, bookings, retreat packages and other paid Services, except where a refund is expressly approved in writing or required under applicable law.

Requests relating to duplicate payments, incorrect transactions or exceptional circumstances may be submitted to the Velquora team for review.

Event postponements, rescheduling, modifications and cancellations shall be handled in accordance with the applicable event conditions, our Returns & Refunds Policy and mandatory legal requirements.

4.4 Right to Refuse Access

Velquora and its authorized event partners reserve the right to refuse entry, restrict participation or remove attendees from an event where necessary due to misconduct, safety concerns, violation of event guidelines, misrepresentation, unlawful activities or failure to comply with applicable requirements.

Such decisions shall be exercised reasonably and in accordance with applicable law.

5. Code of Conduct

All users, participants, attendees, partners and contributors are expected to behave respectfully and responsibly while accessing Velquora's Services or participating in affiliated activities.

Prohibited conduct includes, but is not limited to:

  • Harassment, discrimination, intimidation or abusive behavior.

  • Disruption of events, activities or digital platforms.

  • Impersonation of individuals, organizations or authorized representatives.

  • Submission or distribution of false, harmful, defamatory or unlawful content.

  • Unauthorized commercial solicitation, advertising or spamming.

  • Damage to property, equipment, venues or facilities.

  • Activities that compromise the safety, privacy or rights of other individuals.

Violations may result in warnings, removal from events, cancellation of registrations, suspension of accounts or restriction of access to Velquora's Services, subject to applicable law.

6. Intellectual Property

6.1 Ownership

Unless otherwise stated, Velquora's name, logos, visual identity, website content, event materials, graphics, photographs, videos, designs, written content and other brand-related materials are owned by or lawfully licensed to their respective rights holders.

DXM Hyperion Ventures (OPC) Private Limited may independently own or provide certain digital assets, technology components, software, website infrastructure, branding materials or other services used by Velquora.

No provision of these Terms shall automatically transfer ownership of DXM-owned or third-party intellectual property to Velquora or its users.

Unauthorized reproduction, modification, distribution, commercial exploitation or use of protected materials without appropriate permission is prohibited.

6.2 User-Generated Content

Users may submit photographs, videos, reviews, feedback, comments, event materials or other content through Velquora's platforms or activities.

By submitting such content, users confirm that they have the necessary rights and permissions to provide it.

Where users voluntarily submit content for publication or promotion, they grant Velquora a non-exclusive, royalty-free permission to use, display, reproduce and distribute that content for purposes connected with its Services, subject to applicable law and any agreed restrictions.

Users remain responsible for ensuring that submitted content does not infringe intellectual property, privacy or other rights of third parties.

7. Privacy and Data Use

Velquora respects user privacy and processes personal information in accordance with its Privacy Policy and applicable data-protection laws in India.

Information may be collected during website visits, account registration, event participation, booking processes, payments, communications and other interactions with our Services.

Information may be used for registration management, booking confirmations, customer support, event communications, service improvements, security, analytics and statutory compliance.

Certain website infrastructure, digital services, technical administration and security functions may be facilitated by DXM Hyperion Ventures (OPC) Private Limited.

Our digital platforms may also use third-party technology and infrastructure providers, including Cloudflare and other applicable service providers, for website delivery, hosting, security, performance and related functions.

Where applicable, such services and digital operations are governed by the relevant DXM Digital Governance, Compliance & Protection (DGCP) Standards:

https://global.studio-dsm.com/policy/digital

Users may receive service-related communications, registration confirmations, event updates, announcements and promotional communications where permitted by applicable law. Marketing communications may be opted out of where an applicable opt-out mechanism is provided.

For additional information, users should review our Privacy Policy.

8. Third-Party Services

Velquora may collaborate with or integrate services provided by third parties, including payment gateways, ticketing platforms, website infrastructure providers, hotels, resorts, travel operators, venues, artists, sponsors, vendors and other service providers.

Such services may operate independently and may be governed by their own terms, conditions and privacy policies.

Velquora does not control every aspect of third-party services and shall not automatically be responsible for their independent content, availability, representations or practices, subject to applicable law and any contractual obligations expressly accepted by Velquora.

Users are encouraged to review the applicable terms of third-party providers before using their services.

9. Disclaimers and Warranties

Velquora's website, platforms and digital content are provided on an "as is" and "as available" basis, subject to applicable law.

While reasonable efforts are made to maintain the accuracy, availability and reliability of our Services, Velquora does not guarantee that:

  • Website content will always be accurate, complete or current.

  • Digital platforms will operate without interruptions or technical errors.

  • All events, activities or experiences will remain unchanged.

  • Third-party services will always be available or operate without disruption.

  • The Services will meet every user's individual expectations.

Event schedules, venues, activities, performers and other arrangements may be modified where reasonably necessary.

Nothing in this section excludes warranties, rights or remedies that cannot legally be excluded under applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Velquora shall not be liable for indirect, incidental, special or consequential losses arising from the use or inability to use its website, digital platforms or Services.

This includes losses arising from:

  • Temporary website interruptions or technical difficulties.

  • Inaccuracies or omissions in published information.

  • Unauthorized access resulting from circumstances beyond reasonable control.

  • Independent actions or failures of third-party service providers.

  • Changes to event schedules, venues or arrangements.

  • User misconduct or failure to follow applicable event instructions.

Velquora shall not be responsible for losses caused by circumstances beyond its reasonable control, subject to applicable law.

Nothing in these Terms shall exclude liability arising from fraud, wilful misconduct, gross negligence where applicable, or any other liability that cannot legally be excluded or restricted.

11. Indemnification

To the extent permitted by applicable law, users agree to indemnify and hold harmless Velquora Retreats, its partners, authorized representatives, team members, employees, contractors and service providers against claims, liabilities, damages, losses and reasonable legal expenses arising from:

  • Violation of these Terms.

  • Misuse of the website, platforms or Services.

  • Unlawful or unauthorized activities.

  • Infringement of third-party rights.

  • False, misleading or unauthorized information submitted by the user.

  • Damage caused to property or injury resulting from the user's wrongful conduct.

This provision shall not apply to the extent that a claim arises from the fraud, wilful misconduct or legally attributable negligence of the indemnified party.

12. Termination and Suspension

Velquora reserves the right to suspend, restrict or terminate access to its website, accounts, registrations or Services where reasonably necessary due to violations of these Terms, fraudulent activities, security concerns, unlawful conduct or other legitimate operational reasons.

Where appropriate, users may be notified of such action, subject to legal, safety and security requirements.

Users may discontinue use of the Services or request account closure by contacting the Velquora team.

Termination shall not automatically extinguish obligations, liabilities or rights that arose before termination or that legally survive it.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law and any valid dispute-resolution agreement, disputes arising out of or relating to these Terms or the use of Velquora's Services shall fall within the jurisdiction of the competent courts at Bhubaneswar, Odisha, India.

Nothing in this provision shall restrict any mandatory statutory rights or remedies available to users under applicable Indian law.

14. Entire Agreement and Severability

These Terms, together with the Privacy Policy, Returns & Refunds Policy, event-specific conditions and other applicable policies published by Velquora, constitute the agreement governing your use of the relevant Services.

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions shall continue to apply to the extent legally permissible.

Any failure or delay in enforcing a provision shall not constitute a waiver of the relevant rights.

15. Contact Information

For questions, clarifications, complaints, feedback or concerns relating to these Terms of Service, event registrations, bookings or other Velquora Services, users may contact the official Velquora team through the contact details published on our website.

VELQUORA RETREATS

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